Support
Your satisfaction is essential to us, which is why our Customer Care team are on-hand and available 5 days a week, Monday through Friday to assist you.
Our opening hours: Monday – Friday: 10.00am – 5.00pm (GMT)
Direct Purchases
If your enquiry is regarding a product you purchased via globalknives.uk then please contact us at support@globalknives.uk or fill in the support form: https://globalknives.uk/contact-us#support-enquiries
Purchases from our suppliers
If you purchased the product from one of our suppliers in the UK, then please contact them first before getting in touch with us.
Purchases from outside the UK
If you bought your global products from outside the UK then please go to global-knife.com to find a list of the distributors.
Damaged Knife
If you bought a knife from the UK and it has been damaged, then please go to this link to fill out the form: https://globalknives.uk/contact-us#damaged-returns
You can also contact the damaged returns team at damagedreturns@globalknives.uk if you should have any further enquries after filling out the form.